Every person wants to spend less and gain more i.e. in short everyone desires for best. You will agree with me – when I will say – we all are alike on this whether it’s about buying a car or a house or about booking an air ticket. All we want is the best deal with high quality service.
For booking an air ticket – for us the principal remains the same – i.e. the best price, quality service, support and above all convenience. For this if we have to explore number of options – I think we won’t mind in doing so.
We can’t trust any airline or any website easily, as for us the website which can give us the best deal for our schedule… will get into our preferred list.
For me, in the last 3 occasions – cheapoair.com has been on top of the world. They have all these quality to hit the top chart in the market. Cheapoair seems to standing firm on their motto i.e. We Discount the Fares, never the Service!
If I do my calculation correctly, I think my pocket has $150 more now. Yes, the price they offered me by far is the cheapest on the web. On all the 3 occasions, I tried many websites, but I was very happy to see that cheapoair has provided me the best price with quality service.
I am sticking to them for awhile now as I am confident that they will continue their good work. All in all if they can keep up the tempo of providing their services to the group of people like us then I can see them topping the chart very soon…
All the best cheapoair
February 19, 2007 at 9:00 am
Looks like good players are coming to the business – I will definitely try cheapoair
Thanks for you input
March 3, 2007 at 4:19 pm
If I’d foreseen the truly, horrifically, appalling customer service I’d receive at CheapoAir, I’d gladly have paid full price for the ticket I booked!!! I’ve never had such a bad experience in my life booking online— from the very beginning when I booked a business class flight abroad and the airline told me I only had economy seating — to being double charged on my credit card. I’ve spent hours on hold, trying to reach customer service reps — who are obviously in India and have very little connection with the NYC HQ, sending emails to every conceivable address found for CheapoAir. Being suspicious at the onset, I researched reviews before booking. I couldn’t come up with much — and found a few like the one above. But since I’ve booked and had so many problems, I now am uncovering more and more poor customer service comments, similar to my experiences. BEWARE!!!!
March 5, 2007 at 10:59 am
Humm – some mixed comments on Cheapoair…..
I will try to pass your comments to them – hope they will do something to solve your problem…
Palmisan
March 21, 2007 at 9:06 pm
I also have had horrific customer service with CheapoAir. Interestingly…I was also charged twice for a ticket with further complications. I have not been able to clear this up for five months. I cannot get ahold of anyone either by email or by phone. On the occasions that I have gotten a warm body, they are in India and cannot problem solve. Warning…CheapoAir is a rip off. If anyone has gotten any satisfaction, let us know how you managed to do it.
March 22, 2007 at 1:08 pm
Hey, have you tried to contact them –
http://www.cheapoair.com/Default.aspx?tabid=2917
Here I can see their phone number why don’t you call them…
As I was very happy with their service…I don’t see a reason why your issue was not resolved..
All the best..
September 8, 2007 at 5:57 pm
Very bad sales tactics, I was forced to cancel a trip overseas during peak travel time (ticket about 1200.00) when I rebooked my flight one month later during off peak travel season (tickets prices slashed to around 600 or so )
I was forced into a 1500.00 dollar ticket when on their website the average was 600. When i confronted them about their prices on the cheapoair site, they said they don’t follow the pricing on the site.
They pretend to listen to your concerns and when the charge your credit card its not the amount that was said on the phone. Once your card is charge there is no way to argue the fake fee’s…
IT’s all about stepping you up to a high cost and bait and switch.
Honestly I think a class action should be brought up against them.
January 11, 2009 at 4:41 am
WORST customer service experience ever… FRAUDULENT company ready to take your money… I go online, and try to book a ticket, two one-ways. There was only an option to book three one-ways (?) in the multi-destination selection. So I called.
1st rep: “Yes I can give you that for $1228 for two people” Takes my payment info, address, phone number, puts me on hold to give me booking number. NEVER COMES BACK. I waited 45 minutes because she did have my credit card info…. Hung up and called again.
2nd rep: “Hmmm I don’t see any booking… Are you sure you initiated it?”
Me: “Yes, she took all my info, here are the flight times, here is all the info…”
2nd rep: “well I don’t see it”
Me: “let me call my credit card company before this goes any further.”
3rd rep: “Hm, I see no info, or reservation. I can make you one though. Okay it comes to $1200. A PIECE”
Me: OH yeah?? ? THAT’S FUNNY, THAT’S TWICE WHAT THE 1ST LADY SAID
3rd rep: “Are you sure? All that is available is that price… Our website does not update like our real time computers here.. So that is the price, I’m sure.”
Me: “Isn’t that fraud? You’re advertising flights that arent not available. And now you’re trying to charge me double, when I’m on the website right now and oh look, it went down $100, the fare is now $1194 for TWO people.”
3rd rep: “You can book that online, but it will not go through.”
Me: “yeah right” and I booked it (yes, I know I should have walked away right here
Everything good, got reservation number, I called Jamaica Air and everything is good, I’m on for the flights.
Email from Cheapoair: “The fare you requested is not available, we can give it to you for $1332 now”
Me, emailing back: “CANCEL MY RESERVATION YOU IDIOTS.
4th rep: “There will be a cancel fee of $25
Me: “No, there wont, I’m not paying sh**t. You will cancel my order right now, for free. I’m sure there are ten other orders to cancel so yall can make $250 from ten other people, but not from me. Cancel it now.”
4th rep: “I can’t do that”
Me: Do it
4th rep: “Let me talk to my manager…….. okay it is cancelled for no fee”
DON’T EVER BUY FROM THIS COMPANY, HOLY CRAP !!!!!!!!!!!!!!!!!!!!!!
July 5, 2009 at 6:46 pm
So, were you paid to write that post. Cheapoair is the worst, the absolute WORST, experience I have ever had with an airline. They are a complete and total rip-off. Their customer service is designed to be so frustrating that you will just give up.
By writing the original review, it seems obvious that you are either getting money on the side or you actually know very little about the industry.